Contact and enquiry information
Use our contact page for questions about enquiries or personal information.
Online enquiries
When you submit the enquiry form, we store your name, email address, company, country or region, selected tool family and application requirements. We use these details to respond and discuss specifications and quotations.
Hosting and abuse prevention
The enquiry service uses Cloudflare Pages Functions, D1 database storage and Turnstile security checks. Turnstile processes technical information needed to verify a request. Our application uses short-lived hashed connection identifiers to limit repeated submissions; raw IP addresses are not stored in the enquiry database. Hosting and security providers may process network information under their own policies.
Duplicates and confirmation
Repeated retries of a saved request return its existing reference. Identical enquiry details from the same email address within 24 hours are treated as one enquiry. A success message is shown only after the server confirms a saved record.
Access and retention
Enquiry records are available only through the business operator’s authenticated Cloudflare account. They are used to follow up enquiries and related business discussions. We periodically review retained records and remove information no longer needed, subject to applicable recordkeeping obligations. You can use the contact page to request access, correction or deletion.
Confidential information and other channels
Do not include confidential board designs or sensitive information until an appropriate exchange method is agreed. WhatsApp is a separate communication channel governed by its provider’s policies. No advertising or marketing analytics scripts have been added to this version.
